Effective Date: October 4, 2025
Last Updated: October 4, 2025
At Gateway-Arc (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access or interact with our website https://gateway-arc.com/ (the “Site”). By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you voluntarily provide to us, such as:
- Name
- Email address
- Phone number
- Other contact or profile information you submit via forms, registrations, subscription, or support interactions
b. Non-Personal / Technical Information
Automatically collected data, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, duration of visits, navigation paths
- Referring/exit pages
- Usage analytics and other technical metrics
c. Cookies & Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to:
- Recognize your device on return visits
- Store preferences and settings
- Collect analytics regarding site usage
- Improve the usability, performance, and content of the Site
You may control or disable cookies via your browser settings. Disabling cookies may affect the functionality of the Site.
2. How We Use Your Information
We use the information we collect for purposes including:
- Operating, maintaining, and improving the Site and its services
- Responding to your inquiries, feedback, or support requests
- Sending newsletters, updates, or promotional content (if you opt in)
- Analyzing usage and performance to optimize the Site
- Enhancing security, detecting fraud, and preventing misuse
- Enforcing our terms, policies, or legal rights
- Complying with legal obligations when required
3. Sharing & Disclosure of Information
We do not sell your personal data. We may share your information in limited circumstances:
- With trusted service providers who assist in operating the Site (e.g. hosting, analytics, email delivery, customer support), under confidentiality commitments
- When required by law, legal process, or governmental request
- To protect our rights, property, or safety, or those of our users
- In connection with business transitions (e.g. mergers, acquisitions, or sale of assets), with safeguards
4. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal data only as long as needed to carry out the purposes for which it was collected, or as required by law. Once no longer needed, we will delete or anonymize it.
6. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, such as:
- Access: request a copy of personal data we hold about you
- Correction: update or correct inaccurate or incomplete data
- Deletion: request removal of your personal data under certain conditions
- Restriction or objection: limit or object to processing
- Withdrawal of consent: where processing is based on consent
- Data portability: request a portable copy of your data, where applicable
To exercise any of these rights, please contact us (see below).
7. Cookies & Tracking Preferences
You may manage or disable cookies through your browser or device settings. Be aware that disabling cookies may limit functionality of the Site. Some third-party services we use may also set cookies; their policies govern such use.
8. Third-Party Links & Services
The Site may contain links to third-party websites, services, or embedded content. We are not responsible for their privacy practices. Before using or providing personal data to them, please review their privacy policies.
9. Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will post the revised version with a new “Last Updated” date. Continued use of the Site after changes take effect means you accept the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: support@gateway-arc.com
Website: https://gateway-arc.com/